FAQs

My card is being declined.worlrater2019-06-22T19:16:28+00:00

The card is most likely being declined by your bank. Please call your bank and tell them to approve the charge. Then try to pay again and it should work.

What payments do you accept?worlrater2019-03-09T21:37:56+00:00

We accept the following paymets: Bitcoin, Visa, MasterCard, American Express

What are the shipping times?worlrater2019-03-09T21:37:00+00:00

Express Shipping (5 -12 working days)
Free Shipping (15 – 25 working days)

Trackingworlrater2019-03-18T23:12:19+00:00

Feel free to contact our support team requesting tracking info. We will send it to you asap.

For some products we are not able to provide tracking because they are controlled. This does not mean the order is not shipped though. The order is shipped, we just cannot provide tracking information.

Tracking is not available for:
Generic Xanax 2mg
Pfizer Xanax 0.50mg
Ambien 10mg
Oxy 40mg
Diazepam 5mg
Diazepam 10mg

Tracking is stuck or has not updated in X number of daysworlrater2019-03-16T19:57:59+00:00

Tracking does not get updated every single day. Once the order is shipped out, the tracking will usually not update until the order reaches your local post sorting center.

Please give your order enough time to arrive, refer to the “What are the shipping times?” section above.

Sometimes with the Free Shipping option, the tracking actually updates after the order is delivered to you already.

Where is my order?worlrater2019-03-09T21:36:22+00:00

Check the tracking details for an expected delivery date. If you don’t have tracking please read the “Tracking” section above.

If you have bought a product for which tracking is not available for, please read the “What are the shipping times?” section above, and give the order enough time to arrive before contacting us.

Where do you ship from?worlrater2019-03-15T20:23:23+00:00

This depends on the product, we have multiple shipping facilities. Please contact us regarding the product you are looking for purchase and we’ll be happy to help.

The product I received looks different from the picture.worlrater2019-03-09T21:36:35+00:00

Sometimes the exact brand displayed in the picture is not in stock. In situations like this we will ship an alternative brand of the same product. The active ingredients will be exactly the same, just brand will be different.

I only received part of my order, where is the rest?worlrater2019-03-09T21:36:42+00:00

This happens in the case where you placed a large order. We may have divided it up into multiple shipments. Please, wait for the rest of your order to arrive.

My question is not answeredworlrater2019-03-09T21:36:50+00:00

If your question is not answered, please use the contact us form.